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    Home»Solar Energy»Xcel customers frustrated with how long it’s taking to activate solar panels
    Solar Energy

    Xcel customers frustrated with how long it’s taking to activate solar panels

    By February 1, 2023No Comments3 Mins Read
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    LITTLETON, Colo. – Many Colorado customers are hoping to decrease their month-to-month power payments by switching to photo voltaic power, however some clients have photo voltaic panels simply sitting on high of their properties that are not getting used.

    Devin Dickinson, proprietor of Altitude Photo voltaic Energy, says photo voltaic panels are resistant to inflation and rising pure gasoline costs. Lots of his shoppers do not benefit from that although, as a result of the photo voltaic panels require Xcel Vitality to put in a meter that connects them to the grid.

    “Once I began it nearly 4 years in the past, they [Xcel Energy] every thing could be very straightforward. And they will come out for every week and have every thing inspected and turned on,” Dickinson mentioned. “Not too long ago, I do not know what is going on on with them. wait six to eight weeks earlier than it comes out after the panels are put in.”

    Dickinson mentioned even earlier than the set up course of, Xcel wanted eight to 12 weeks to get designs accredited from the corporate.

    “My clients are at all times yelling at me, ‘What is going on on with my panels? They’re sitting on my roof. I wish to flip them on, I wish to begin saving cash.’ The one factor I can inform them is that I haven’t got any solutions. Simply ready on Xcel for you,” mentioned Dickinson.

    Dennis Williams is certainly one of Dickinson’s shoppers and had photo voltaic panels put in on his residence in October 2022. Nevertheless, the panels are nonetheless not linked to the grid.

    “I knew it was going to be robust, however I did not suppose it was going to be this robust,” Williams mentioned. “The best arm of Xcel Vitality would not know what the left arm is doing.”

    Williams mentioned early final 12 months, their month-to-month invoice was about $400. The household invoice from December was over $800. Williams desires the photo voltaic panels to start out offsetting that price.

    Denver7 teamed up with Xcel Vitality to learn how lengthy it usually takes from putting in photo voltaic panels to getting them up and operating. This text will probably be up to date as soon as a response is obtained.


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